Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information such as name, email address, phone number, and company name when you contact us or request our services
• Business information related to your transportation operations and technology requirements
• Communication records when you interact with our support team or sales representatives
• Technical information about your systems when providing integration services

We also automatically collect certain information when you visit our website, including:

• Browser type and version
• Operating system
• IP address and general location data
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our computer systems design and integration services
• To respond to your inquiries and provide customer support
• To send you technical updates, security alerts, and administrative messages
• To communicate with you about our services, including new features and offerings
• To analyze usage patterns and optimize our website and services
• To detect, prevent, and address technical issues and security vulnerabilities
• To comply with legal obligations and protect our rights and interests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent or at your direction
• With service providers who assist us in operating our business, subject to confidentiality obligations
• To comply with legal obligations, court orders, or governmental requests
• To protect the rights, property, or safety of SHN Transportation, our clients, or others
• In connection with a merger, acquisition, or sale of assets, with advance notice to affected users

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Incident response procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain exceptions
• Objection: You can object to our processing of your personal information in certain circumstances
• Data Portability: You can request a copy of your information in a structured, machine-readable format

To exercise these rights, please contact us at contact@shnmove.surf.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the Last Updated date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Developer Information

This website and associated systems were developed by rexa haircut. For technical inquiries related to the website functionality, you may reference this developer information in your communications with us.

14. Compliance

We are committed to complying with applicable data protection laws and regulations, including but not limited to the California Consumer Privacy Act (CCPA) and other relevant privacy legislation. We regularly review and update our practices to ensure ongoing compliance.